WELCOME TO CORPORATE FAQ
Here are some FAQs that address common concerns and questions you may have. These questions cover aspects of functionality, privacy, compliance, and support.
General Product Questions
Scans can be customized based on your needs. Some clients prefer an initial baseline scan followed by periodic scans, while others run continuous scans to maintain deterrence and uphold safety standards.
While firewalls and web filters focus on blocking harmful websites and internet content, NetPropriate goes deeper, scanning files on local devices and networks. This approach addresses risks that can bypass firewalls, such as content from external hard drives, VPNs, and off-site browsing.
Our system is designed to detect content related to child exploitation, harassment, and other categories that violate safe workplace and educational standards. We continuously update our database to ensure comprehensive and accurate scanning.
NetPropriate is a network monitoring tool that scans the metadata (md5 hashes) of files on your network without accessing file content. By cross-referencing hashes against our extensive database of over 150 million known inappropriate files, it can detect inappropriate content with zero false positives.
Privacy and Security
By matching file hashes to a database of known inappropriate hashes, our technology provides precise results. Unlike content-scanning software, this method ensures complete accuracy in detecting matches.
NetPropriate is designed to be fully compliant with data privacy laws, including FERPA, COPPA, and Title IX. The software does not store or transmit file content, maintaining strict confidentiality and security standards.
NetPropriate operates silently in the background, designed to avoid interference with network performance or user workflows. It scans unobtrusively and does not impact device speed or network functionality.
No. NetPropriate only scans the metadata (md5 hashes) of files. This means we detect inappropriate content without actually opening, viewing, or modifying the files, ensuring user privacy.
Compliance and Legal Concerns
Yes. NetPropriate is fully compliant with SOPIPA and COPPA regulations. We do not access or store personal data, ensuring that student privacy is respected and safeguarded.
Title IX and FERPA both emphasize the importance of a safe, harassment-free environment. By detecting potential threats on educational networks, NetPropriate aids institutions in maintaining compliance and protecting students and staff from harm without infringing on privacy.
For California employers, SB-553 mandates the creation of a Workplace Violence Prevention Plan (WVPP). NetPropriate assists by identifying digital threats that could escalate into workplace violence, supporting compliance with SB-553’s requirements for risk mitigation.
Product Setup and Support
Our team provides ongoing support for all clients during regular business hour, Monday through Friday. You can reach us via phone or email. We’re here to assist with any questions or technical needs that arise.
NetPropriate is user-friendly and intuitive, with little to no technical training needed. We offer optional training sessions for administrators, ensuring they’re comfortable using the software and interpreting reports.
Installation is quick and straightforward, requiring minimal IT support. Our team provides guidance throughout the process, ensuring a smooth and seamless setup. Most organizations are fully operational within hours.
Pricing and Trials
No. Regular software updates and customer support are included as part of your subscription, ensuring that your system remains up-to-date and optimized.
Pricing depends on the scale of deployment. We work with each client to provide a tailored plan that meets their needs and budget.
Yes, we offer a demo upon scheduled appointment. This allows you to experience NetPropriate’s features and see how it can benefit your organization before committing.
Use Cases and Effectiveness
Yes. While initially designed for schools, our solution is equally effective in corporate settings, identifying risks and preventing inappropriate behaviors in both digital workspaces and educational networks.
Our software can be configured for ongoing or periodic scans, depending on your preferences. Continuous scanning offers an additional level of deterrence, encouraging users to avoid inappropriate behavior on your network.
NetPropriate provides a detailed report, sent to at least three district management bodies (i.e. Superintendent, Principal of school where anomaly was found, and IT Director), identifying the device and file directory path of any flagged files. You can then follow your organization’s procedures to address the finding and take necessary action.