FAQs Archive

Q: Is NetPropriate effective in both educational and corporate environments?

Yes. While initially designed for schools, our solution is equally effective in corporate settings, identifying risks and preventing inappropriate behaviors in both digital workspaces and educational networks.

Q: How does NetPropriate handle repeated scanning for deterrence purposes?

Our software can be configured for ongoing or periodic scans, depending on your preferences. Continuous scanning offers an additional level of deterrence, encouraging users to avoid inappropriate behavior on your network.

Q: What happens if inappropriate content is found on our network?

NetPropriate provides a detailed report, sent to at least three district management bodies (i.e. Superintendent, Principal of school where anomaly was found, and IT Director), identifying the device and file directory path of any flagged files. You can then follow your organization’s procedures to address the finding and take necessary action.

Q: Are there additional fees for ongoing updates or support?

No. Regular software updates and customer support are included as part of your subscription, ensuring that your system remains up-to-date and optimized.

Q: What factors affect NetPropriate’s pricing?

Pricing depends on the scale of deployment. We work with each client to provide a tailored plan that meets their needs and budget.

Q: Do you offer a free trial or demo?

Yes, we offer a demo upon scheduled appointment. This allows you to experience NetPropriate’s features and see how it can benefit your organization before committing.

Q: What support options are available if we need help?

Our team provides ongoing support for all clients during regular business hour, Monday through Friday. You can reach us via phone or email. We’re here to assist with any questions or technical needs that arise.

Q: What kind of training is required to use NetPropriate?

NetPropriate is user-friendly and intuitive, with little to no technical training needed. We offer optional training sessions for administrators, ensuring they’re comfortable using the software and interpreting reports.

Q: How is NetPropriate installed, and how long does it take?

Installation is quick and straightforward, requiring minimal IT support. Our team provides guidance throughout the process, ensuring a smooth and seamless setup. Most organizations are fully operational within hours.

Q: Is NetPropriate compliant with student data privacy laws like SOPIPA and COPPA?

Yes. NetPropriate is fully compliant with SOPIPA and COPPA regulations. We do not access or store personal data, ensuring that student privacy is respected and safeguarded.

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